Privacy notice

Who is responsible for your data

Casa Lume, Via dei Mulini 27, 89127 Reggio Calabria RC. Contact: tavoli@casalume.example · +39 0965 000 0202.

What we collect and why

When you send a request we collect your name, email and/or phone number, the type of request, an optional message and an optional preferred date/time. We use this only to reply to you and handle your request.

We also record when you gave your consent. We do not ask for sensitive information; please do not include any in your message.

Legal basis: your consent, and steps taken at your request before entering into a contract.

Virtual assistant

The assistant's answers are produced from information saved by the business. Chat messages are not stored.

How long we keep it

We keep requests for at most 365 days, after which they are deleted.

Who sees your data

Your data is visible to authorised staff of this business. We use technical providers (hosting, database and, where switched on, email and AI) who process data on our behalf.

Your rights

You can ask for access, correction, deletion, restriction, portability or object to processing by contacting tavoli@casalume.example · +39 0965 000 0202. You may also complain to your data protection authority.